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company won't be crippled by any person's absence.Unfortunately, many employees take the opposite tack. They purposely scrimp on the documentation, thinking that this will ensure them some job security-and sometimes, this works. However, a smart employer knows that an engineer who documents well is worth far more than another engineer who keeps his cards close to his vest. The latter may be essential in the short term [link widoczny dla zalogowanych], but ultimately [link widoczny dla zalogowanych], he's a long-term liability.3. Forgetting one's audienceThis problem often occurs when developing user documentation. Programmers and engineers frequently forget that their manuals are going to be read by people who are unfamiliar with their products, or who don't have the same technical skills. I remember one company in particular-a machine controller company on the west coast. Their "user manual" was a horrible hodge-podge of acronyms [link widoczny dla zalogowanych], undefined terms and seemingly random thoughts, with about a dozen procedures listed in no particular order. Their user documentation lacked such basic details as how to start the controller up, or how to stop it in the case of an emergency-critical details that any neophyte user should expect to find in a manual.A related problem is the failure to use proper language. Considyilai:
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