IBM managers practice _ 10 -

nrzxfquxq

IBM's 10 practice managers

IBM employees in 40 million worldwide, there are thousands of general manager to work independently, in China alone are responsible for hundreds of regions, industries,[link widoczny dla zalogowanych], products and services of general manager. 1. Direct services to customers, such as large customers as an industry manager. Customer success is one of IBM's three core values, but also IBM, based on the book; before becoming general manager, IBM managers must have extensive experience in direct services to clients, and have enough facts to prove that he / she can quickly establish a trust relationship with customers, and this relationship can continue for some years. 2. Under the authority of the auspices of informal work, such as the person in charge of a large-scale projects. IBM implementation of matrix management, but also a small set of large matrix matrix, in this management model, a direct affiliation little more is to coordinate multi-regional, multi-sectoral and multi-field of intellectual resources to form a temporary project group or working group. In the informal authorization, exercise and test the manager's influence and appeal. 3. Seminal work, such as the Northwest Territories is responsible for certain types of software development business. In a new business start-up period, the managers need to break the existing organizational boundaries, breaking the old mode of thinking, the formation of new business team and develop strategies and processes, but also in the resources are not available, the case of fuzzy decision-making paths , quickly create customer relationship , seeking breakthrough performance growth. 4. Financial Management and profit and loss responsibilities, such as certain types of software products in the country responsible for the business. Training managers to the financial sensitivity, familiar with the company's financial management system, familiar with the cost structure of products and services in order to achieve profitable growth. 5. To work in an international environment, such as observation and support headquarters (global headquarters or regional headquarters) staff, to make managers more comprehensive understanding of IBM's values and experience of the key principle of doing things, and a broad network of contacts resources, and expand their horizons and enhance global awareness. 6. The direction of transformation, the responsibility to expand, such as the charge of the business expanded to range from Zhejiang, east China. Whether the adjustment of business direction, or expansion of business scope, require managers to quickly adapt to the new environment, quick access to the best working state, so exercise is the rapid adaptation manager. 7. Cross-functional management of a variety of business, such as technical support from the East China region to be responsible for the country's software business, from multi-regional, multi-product two dimensions expand the manager's vision and business experience. 8. Personnel management, such as its 20 staff directly responsible for the learning, development, promotion, this is IBM manager's basic skills, good at doing business and not only led the team manager is difficult to get promotion. Senior managers for the purposes of, Leadersdevelopleaders (manager training manager), is PBC (individual performance commitments) the important part. 9. High risk decision-making and high-pressure job, dealing with key customers such as emergency crisis managers to exercise common sense and the courage of your convictions. Especially in unfamiliar territory manager or the cultural atmosphere, respond to the challenge of partners or customers, is to promote breakthroughs in the original manager excellent opportunity mindset. 10. Learning from failure, such as the core business setback after a quick adjustment of status to continue fighting. Cadres are growing up in frustration; twists and turns and Yuezhanyueyong, which is paid by the company manager for the high IBM recognizes precisely because the managers of these experiences the importance of the process of growing, so IBM can often be seen growth of qualified general manager.

				fora.pl - załóż własne forum dyskusyjne za darmo Powered by phpBB © 2001, 2002 phpBB Group Avalanche style by What Is Real © 2004